Privacy Policy


Pan-media ("we", "us" or "our") attaches great importance to the protection of users' privacy and personal information. We collect and use your related information when you use our products and/or services. This Pan-media Privacy Policy (the "Policy") explains to you how we collect, use, save, share and transfer information when you use our products and/or services, and the way we provide for you to visit, update, delete and protect that information.

The Policy explains the following:

How we collect and use your personal information

How we use Cookies and similar technologies

How we protect and store your personal information

How we share, transfer, disclose your personal information

How to manage your personal information

Protection of minor’s information

Notices and amendments

How to contact us.

This Privacy Policy applies to all Pan-media services provided by us and the business functions included in such services (collectively referred to as "our products/services"). When you use any of our individual products and/or services, you agree to be protected by this Privacy Policy and the specific privacy information policy terms (hereinafter referred to as the "specific terms") issued by us in such individual services, in which case the specific terms and the terms of this policy will be effective for you simultaneously.

For example, the Privacy Policy and the Pan-media User Agreement shall apply to the users of the pan-media reading service. Another example, the Privacy Policy and the Pan-media Link Service User Agreement shall apply to the users who use the Pan-media link reading service.

By using or continuing to use our products/services after we update this Privacy Policy (we will promptly inform you of such updates), it means that you agree with the content of this Privacy Policy and agree with us to collect, use, store and share your relevant information in accordance with this Privacy Policy.

How we collect and use your personal information.

We will only collect and use your personal information for the following purposes:

1. You must authorize us to collect and use your personal information.

Our products and/or services include a number of core functions, which contain those necessary for online shopping, necessary for linking to reading presentations, necessary for improvement of our products and/or services, and those necessary for protecting the security of transactions. These functions may not be made available to you before we collect, store and use the following information related to you. If you do not provide the relevant information, you will not be able to enjoy the products and/or services we provide. These functions include:

Functions necessary for online shopping

When you register and log-in, you need to provide us with your mobile phone number (used to verify the account), login password and so on. We will send you a SMS verification code to verify whether your identity is valid. In addition, we will collect data such as but not limited to the following: profile photo, nickname, gender, region, personality signature, etc., with the purpose of promoting the contact and communication between users.

For searching and information display, to enable you to quickly find the products you desire, we may collect information on the device via which you use our products and/or services (including device name, model, ID, operating system and application version) and the browser you use, so as to display product in the best way.

When you search for the required goods or services, we will keep your search history for you so as to avoid repeated input or to show products associated with those you have searched for before.

When are ready to purchase products, You need to fill in at least the consignee's name, delivery address and mobile phone number in the order. At the same time, the order will state the order number, the goods or service you intend to buy, the price you should pay, and the terms of payment. All of the above information constitutes your "order information". We will use your order information to conduct your identity verification, determine the transaction, payment and settlement, delivery, retrieve your order for you on our system, and provide customer services and after-sales services for you.

Functions necessary for presenting link readings

When you scan codes for link readings, in order to ensure the security of content products, so that the holder can recognize trading and reception of the content products. You will need to login your account first, at the same time we may collect information on the device via which you use our products and/or services (including device name, model, ID, operating system and application version) and the browser you use. If you refuse to provide the above information or refuse authorization, we may not be able to provide you with value-added experience of link reading or to display relevant information, but it will not affect browsing Pan-media, searching or other services.

Functions necessary for improvement of our products and/or services.

We may use your order information, browsing history and other data we collected so as to show you the products or services you are interested in; or suggest what you might want to find while you search. We also obtain other reasonable information on you for the purpose of providing and improving services, including the feedback and suggestion you provided to us, and the relevant information that we obtain when you interacted with content product owner and producer.

Functions necessary for protecting the security of transactions

To enhance the security of your system when using our products and/or services, to accurately prevent phishing website fraud and to protect account security, we will judge risks about the use of your account via information on your browsing, orders, and devices. We also collect information about your device to analyze the Pan-media system, conduct traffic statistics and investigate possible risks, and troubleshoot when you choose to send us abnormal information.

2. You may choose whether to authorize us to collect and use your personal information

To enhance your experience in using our products and/or services, our following additional functions may collect and use your personal information. If you refuse to provide the following information or refuse authorization, you may not be able to use code scanning, book sharing, audio and video sharing, note taking and other functions, but it will not affect the functions of pan-media browsing, searching and other services. These additional features include

  • location-based personalized recommendation functions: we will collect your location information to ensure the safety of content products so that content product owners can know the transaction and acceptance of content products.
  • Please note that we only collect your geographic location at the time, but we do not combine your location information from time to time to judge your whereabouts (to judge your location).
  • camera-based additional functions : you can use this additional function to shoot videos, take photos, scan codes.
  • additional functions based on image-uploading: you can use this additional function to upload your photos, share photo comments, modify profile photos, etc.
  • additional functions based on voice technology: you can use this additional function to record audio directly from the microphone and make audio comments on books.

The above additional functions may require that you allow us to access to your geographic location (location information), camera (camera), photo album (image gallery), microphone, and address book so that we can collect and use the information necessary for these functions. Please note that your permissions represent your authorization which we can collect and use personal information to achieve the above functions. If you close the permission, we will no longer continue to collect and use the personal information, nor can we provide you with the above-mentioned features corresponding to those authorizations. However, your decision to close permissions will not affect the processing of personal information

3. You are fully aware that we do not need your authorization to collect or use personal information in the following circumstances:

  • a. related to national security and national defense security;
  • b. related to public security, public health and major public interests;
  • c. related to criminal investigation, prosecution, trial and execution of judgment;
  • d. for the purposes of protection of material legal rights and benefits such as the lives and properties of the personal information subject or other individuals where it is difficult to obtain the consent of the subject involved;
  • e. the personal information collected is disclosed to the public by the subject of personal information;
  • f. your personal information is collected from legally disclosed information, such as legitimate news reports, government information disclosure, etc.;
  • g. necessary for signing the contract as required by you;
  • h. necessary for maintaining the safe and stable operation of the products and/or services provided, such as finding and dealing with faults of the products and/or services;
  • i. required for legitimate journalism;
  • j. necessary for academic research institutions to conduct statistical or academic research for public interest, to the extent that the personal information contained in the academic research or description results is de-identified;
  • k. other circumstances stipulated by laws and regulations.

4. We obtain your personal information from third parties

We may obtain your account information (head portrait, nickname) from a third party at your direction and bind any account you have with that third party account with your Joybuy account after you have been sent the Policy so that you can directly log in and enjoy our products and/or services through that third party account. Subject to the relevant laws and regulations, we will use your personal information with a third party after confirming the legality of the source of the personal information

How we use Cookie and similar technologies


In order to personalize your online experience to make it easier for you to access, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With cookies, websites can store data such as your preferences or shopping list.

You can manage or delete cookies according to your preferences, and you can clear all cookies saved on your computer. Most web browsers accept cookies automatically, but you can modify your browser settings to reject cookies. In addition, you can clear all cookies saved in the application. However, if you do this, you may need to personally change the user settings every time you access the Pan-media, and the corresponding information you previously recorded will be deleted, which may have some impact on the security of the services you use.

2. Network Beacon and the use of similar technologies

In addition to cookies, we will also use online Beacon and other similar technologies on the website. For example, the email we send to you may contain a link to the content of our website. If you click on the link, we will track the click and help us understand your product or service preferences so that we can proactively improve the customer service experience.

How we protect and store your personal information.

We value personal information security and will take all reasonable and practical measures to protect your personal information.

1. We will work within the reasonable security standards and use a variety of security measures to protect the security of information.For example, we will use encryption technologies, anonymization and other means to protect your personal information.

2. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will take the corresponding legal responsibility.

3. We will take all reasonably practicable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as is necessary to achieve the purposes stated in this Privacy Policy, unless the retention period is extended or permitted by law.

How do we share, transfer, and publicly disclose your personal information

1. Share

We will not share your personal information with any company, organization or individual other than Pan-media, except for the following situations:

sharing with express consent: after obtaining your express consent, we will share your personal information with other parties.

sharing under legal circumstances: we may share your personal information in accordance with laws and regulations, litigation and dispute resolution requirements, or as required by administrative and judicial authorities.

sharing with third-party service providers: we may share your order information, account information, equipment information and location information with partners and other third parties to ensure the smooth completion of services provided for you. However, we will only share your personal information for legal, legitimate, necessary, clear and specific purposes, and only such personal information as is necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.

sharing with affiliated companies: your personal information may be shared with our affiliated companies in order to facilitate us to provide services to you based on our affiliated accounts and recommend information that you may be interested in or protect the personal and property safety of other users or the public. We will only share necessary personal information. If we share your sensitive personal information or affiliated companies change the purpose of using and processing personal information, we will seek your authorization.

2. Transfer

We will not transfer your personal information to any company, organization or individual, except for the following:

sharing with express consent: after obtaining your express consent, we will share your personal information with other parties.

in accordance with applicable laws and regulations, requirements of legal procedures, and mandatory administrative or judicial requirements.

in the event of a merger, acquisition, asset transfer or similar transaction involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be subject to this Privacy Policy. Otherwise, we will require the company or organization to re-seek authorization from you.

3. Disclose

We will only publicly disclose your personal information if:

1. According to your requirements, disclose the personal information you specify under the disclosure method that you explicitly agree to.

2. We may publicly disclose your personal information according to the type and way of disclosure required by laws and regulations, mandatory administrative law enforcement or judicial requirements when providing your personal information. Subject to compliance with laws and regulations, when we receive the above request for disclosure of information, we will require the issuance of corresponding legal documents, such as subpoena or investigation letter.

How to manage your personal information

You can access and manage your personal information by:

1. Access and correct your personal information

Unless provided by laws and regulations, you have the right to access to and correct your personal information at any time, including:

account information - if you wish to access or modify your personal basic information in the account information and change your password, add individuality signature or solution to a phone number, you can login account through the my – my settings" perform such operations.

Search information - you can login your account to access or clear your search history by searching.

Delivery information -- you can add, change or delete your receiving address information at any time through "my - my settings -delivery address".

Order information - you can log in to view and manage all your orders through the "my - my orders" page.

Comment information - you can login to access or update or clear your personal comments.

Please feel free to contact us if you need to access or correct any other personal information arising from your use of our products and/or services. We will respond to your request in accordance with the manner and period set forth in this Privacy Policy.

2. Delete your personal information

You can delete some of your personal information by means that listing in "1. Access and correct your personal information".
You may request us to delete your personal information if:

if our handling of personal information violates laws and regulations;

if we collect or use your personal information without your consent;

if our handling of personal information violates our agreement with you;

if we terminate the service and operation.

If we decide to respond to your request for deletion, we will also notify the parties receiving your personal information from us and request them to delete it in a timely manner, unless otherwise stipulated by laws and regulations or those parties obtain your independent authorization.

When you remove information from our service, we may not immediately remove the corresponding information from the backup system, but we will remove the information when the backup updates.

Protection of minors' information

We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, if you are under the age of 18, you should obtain the consent of your parents or legal guardian before using the media products and/or services.

Notification and amendment

We may revise this Privacy Policy in due course. However, we will not reduce your rights under this privacy policy without your express consent. We will issue updated versions on the Pan-media website and mobile terminal (including Pan-media Reading and Pan-media Link) and remind you of the update of relevant content through website announcement or other appropriate ways before it takes effect. Please also visit the Pan-media website to keep abreast of the latest Privacy Policy.

Contact us

1. If you have any questions, comments or suggestions on this Privacy Policy or other related matters, please contact us at or

2. Normally, we will reply within 30 days. If you are not satisfied with our reply, especially if our processing behavior for personal information damages your legitimate rights and interests, you can also complain or report to the Cyberspace Administration, Ministry of Public Security, and Ministry of Commerce and other regulatory departments.